Last updated: September 2026
Dr Mandy Wessels / Dr Amanda Jean Wessels Inc. (“Dr Wessels”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us by patients, parents, guardians and visitors to this website.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit www.drmandywessels.co.za or communicate with the practice.
We process personal information in accordance with applicable South African legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA), the National Health Act 61 of 2003 and other applicable healthcare and privacy requirements.
Depending on how you interact with the practice, we may collect personal information such as:
Health information is regarded as sensitive personal information and is treated with appropriate confidentiality and security.
We may process personal information for purposes including:
We will only process personal information for lawful and appropriate purposes and in accordance with applicable legislation.
Information relating to a patient’s health, diagnosis, treatment and medical history is confidential. We take reasonable measures to protect medical records against unauthorised access, disclosure, alteration, loss or destruction.
Health information may only be disclosed where permitted or required by law, with appropriate consent, where necessary for legitimate healthcare purposes, or in other circumstances permitted by applicable legislation.
The National Health Act places specific obligations on healthcare providers regarding the confidentiality and protection of health records.
We do not sell or rent personal information.
Where necessary and lawful, personal information may be shared with relevant healthcare professionals, laboratories, hospitals, medical schemes, service providers or other third parties where this is required for healthcare, administration, payment, legal compliance or another legitimate purpose.
Where we use third-party service providers to process information on our behalf, we take reasonable steps to ensure that appropriate confidentiality and security measures are in place.
We will not disclose confidential medical information to a third party without appropriate consent unless disclosure is permitted or required by law.
The practice may use email, WhatsApp and other electronic communication methods to communicate with patients, parents and guardians.
Electronic communication may carry privacy and security risks. While reasonable measures are taken to protect information, no electronic communication method can be guaranteed to be completely secure.
Please avoid sending highly sensitive medical information through ordinary electronic communication unless specifically requested by the practice.
WhatsApp and email should not be relied upon for urgent or emergency medical care.
This website may use cookies or similar technologies to help the website function correctly, understand website usage and improve the user experience.
Where applicable, information collected through cookies is handled in accordance with this Privacy Policy and applicable privacy legislation.
You may adjust your browser settings to refuse or restrict cookies, although this may affect certain website functionality.
This website may contain links to third-party websites or services. These websites have their own privacy policies and terms of use.
We are not responsible for the privacy practices, content or security of third-party websites and recommend that you review their privacy policies before providing them with personal information.
Subject to applicable law, you may have rights regarding your personal information, including the right to:
Some information, including medical records, may be required to be retained in accordance with applicable legal, professional or healthcare requirements and therefore may not be deleted simply upon request.
We take reasonable and appropriate measures to protect personal information against loss, damage, unauthorised access, disclosure or other unlawful processing.
However, no website, electronic communication system or method of storing information can be guaranteed to be completely secure.
We may update this Privacy Policy from time to time to reflect changes in legislation, our services, technology or our information-handling practices.
The updated version will be published on this website with the relevant revision date.
If you have a question about this Privacy Policy or the way your personal information is handled, please contact the practice:
Dr Mandy Wessels / Dr Amanda Jean Wessels Inc.
Addison Medical Centre
5 Addison Street
Empangeni 3880
Mtunzini Medical Centre
Village Square
5 Station Road
Mtunzini 3868
Telephone: 082 524 4133
WhatsApp: 082 524 4133
Email: practice@drmandywessels.co.za
Website: www.drmandywessels.co.za
You may also contact the Information Regulator of South Africa where appropriate. POPIA provides the legislative framework governing the lawful processing and protection of personal information in South Africa.
Dr Mandy Wessels | Paediatrician
MBBCh (Wits), DCH, DipHIV, FCPaed (SA), PG Dip Comm Paeds (UCT)
